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Inspired by Gong
Targets Diversity & Inclusion
Use this Framework to improve inclusiveness within your team
Being inclusive and encouraging diversity doesn't just make ethical sense—it's good business. An inclusive team fosters psychological safety, which Harvard Business School Professor Amy Edmondson has identified as a cornerstone of high-performing teams.
By opening up the floor to talk about personal backgrounds and life experiences, you're not just fostering a more open culture but also building a team that feels safe to express themselves, ultimately leading to higher engagement, creativity, and retention.
"About Me" Intro: As the manager, lead by example. Send an "About Me" statement through your internal communication tool that outlines your background, dreams, and personal goals. Include your challenges and learning experiences to humanize yourself.
Invitation to Share: Encourage your team members to respond with their own "About Me" statements. Make sure to read them attentively and find points of interest or questions that you can bring up in future conversations.
Regular Check-ins: Use one-on-one meetings as a chance to delve deeper into what you've learned from your team's "About Me" statements. This can help foster ongoing dialogues about personal growth and goals.
Onboarding Integration: Incorporate this activity into your new employee onboarding process to set the stage for openness from day one.
Create a Safe Space: Encourage open dialogue and make it clear that all backgrounds and experiences are valued. This nurtures psychological safety, a vital element for team performance and mental well-being.
Monitor and Adapt: Keep an eye on how these initiatives are affecting team dynamics and performance. Adapt the approach as necessary, possibly with more focused activities or discussions aimed at addressing any issues that emerge.
Reinforce Regularly: Make the conversation ongoing. The initial "About Me" is just a starting point. Encourage team members to share updates, changes, or new insights about themselves as they happen.
Continuous Improvement: Seek feedback on the initiative and look for ways to make it more impactful.
Extend the Culture: Look to integrate this inclusive and open culture into other areas of the organization.
Measure Impact: Regularly survey team members on their sense of psychological safety and inclusion, and adjust strategies as needed.